General Manager, Ireland DUB (Dublin, D, IE)

Location: Dublin Intl Apt (DUB-TRML) 

Level: 4

Requisition ID: 51589 

 

Please make sure you have the legal right to work and live in the EU prior to applying to this position. As part of your application please upload your documentation to validate you have the right to work and live in the EU. Please note that the possession of a U.S passport does not qualify for work permission in the EU.

 

The job will commence January 2022.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The job is a member of the DUB airport team within the Europe & Asia Pacific Operations Customer Experience division. The role is responsible for managing all areas covering DUB airport operations with a direct reporting line to the Regional Senior Manager for Europe. The post holder will also provide GM support for other IRE/UK Regional Airports, in conjunction with the Regional Manager, as required in the future. 

You will coordinate activities of the airport operation through obtaining optimum use of equipment, facilities and personnel. You will lead the whole team (insourced / outsourced) towards achievement station performance/service targets and company goals. You will be responsible for making strategic and operational decisions, optimizing the business, leading the people and cultivating relationships with diverse audiences.
 

What you'll do

Key Responsibilities: including but not limited to

Supervision

• Supervise co-ordinates and take overall responsibility of the performance of a team of team members and contracted personnel in all areas covering customer services, ticketing, operations, baggage service, ramp, catering and security.
• Supervision and co-ordination of airport staff including all activities such as working schedule, trainings and performance appraisals, company audits and financial wellbeing.
• Motivate employees and align them with the organizational direction and achievement of station targets/goals.
• May initiate employee hire, promotion, discharge or transfer.

Relationship management

• Build strong relationships across Alliance / oneworld partners. Find synergies and build a strong seamless end quality product/service.
• Negotiate on behalf of American Airlines with contractors, suppliers and airport authorities. Build effective alliances and partnerships with constituents.
• Be responsible for ensuring American Airlines is presented in the best possible light to airport authorities, other airlines and the public.
• Attend/conduct meetings as necessary both internal and external related to the airport operation. Including but not limited to crew hotel, catering company and ground handling company to ensure their compliance to AA’s procedures/requirements.
• Collaborate with other departments and stations to achieve efficiency.

Operations

• Ability to manage in complex country environments efficiently.
• Adept in handling critical situations; able to respond appropriately during an emergency response. Follow up on any AA service failures.
• Be responsible for meeting all operational performance goals, profitability and cost control goals.
• Resolve service and operational issues that may arise/be escalated from the daily operation, with contractors and other Airline / Airport authorities.
• Be responsible for various reports and flow of paperwork.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Previous experience in sales and operational phases of airline.
• Extensive knowledge of industry including key personnel.
• Proven leadership and analytical skills.
• Excellent oral and written communication skills.
• Must be able to read, write and fluently speak and understand the English language.
• Develops and directs implementation of marketing programs designed to generate maximum revenues.
• Proven leadership and analytical skills.
• Excellent oral and written communication skills.
• Must be able to read, write and fluently speak and understand the English language.

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

This job will continue to be posted until 06 December 2021. If interested, please apply prior to this date.

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