Al Futtaim Jobs - Café Manager | M&S | Granada Mall | Riyadh, KSA (Riyadh, SA)

Associated Motorways (Pvt) LTD

No two days are the same at AMW, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognizes and rewards quality performance, and what do you get, The chance to push the limits every single day.

As a humble family business that started 70 years ago, popularly known as AMW now a fully-owned subsidiary of Al Futtaim Group (AFG) of United Arab Emirates, is one of the pioneers in the Automotive industry in Sri Lanka.

 

Job Purpose:

The Café Manager must ensure the seamless running of the M&S Café in the most efficient and effective manner. They must deliver the highest possible standards of service, whilst being pro-active in maintaining and or improving turnover and profitability.  Reports to the Store Manager in DFC. 

 

KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks

Café & Customer Management

• Seek and maximise revenue opportunities and minimise costs
• Consistently exceed customer expectations
• Develop a motivated and high performing team committed to delivering clear goals
• Protect the health, safety and well being of our customers and colleagues
• Be a change agent, constantly reviewing service delivery
• Work closely with the existing M&S Café team to ensure a seamless operation

People  

• Develop a positive and direct relationship with all colleagues
• Within the department, support a culture of pride, ownership and desire to exceed expectation
• Foster a culture of flexibility
• Ensure you respond quickly and positively to changing requirements whether within the department or outside in order to meet business demands

Health and Safety

• Develop an awareness of the implications that H&S issues have on insurance premium
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Ensure all departmental staff work hygienically and productively
• Ensure a safe workplace by identifying and reporting hazards and taking corrective action

Operations

• Review and communicate financial information to assist in proactive and timely decision making
• Manage monthly stock-takes and review results and variances with relevant departments
• Ensure that in house control systems/audit requirements are adhered to
• Maintain/develop specific departmental control systems in order to meet or exceed food and beverage margins

 

 

Minimum Qualifications and Knowledge: 

• 2 years experience in the Hospitality/Food & Beverage industry experience
• Strong knowledge of food and its preparations, trends, competition
• Knowledge of local health and safety regulations
• Demonstrates good ability to work under pressure and multi-task
• Strong customer focus.
• Experience with, and passion for premium food outlets and cafe’s

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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