Al Futtaim Jobs - Area Visual Merchandiser | Marks & Spencer | Dubai Festival City Mall ,UAE (Dubai, AE)

Job Requisition ID: 123422 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

 

About the Role

 

The Area Visual Manager will assist the Regional Visual Manager to deliver the Visual Merchandising Plan to drive the business targets in line with International M&S Brand and as part of the overall delivery of the customer experience strategy for M&S MENA.

The Job holder ensures the brand communications support the brand image and elevates the visual merchandising standards across the UAE & Oman. The job holder is responsible for the development and delivery of seasonal campaigns including food & digital awareness in store to deliver sales and profitability targets with clear return on the business investment.

The Integral part of the role is ensuring compatibility with M&S global brand guidelines and country/local legislations as well as driving excellence across all customer touch points and mapping a seamless customer journey.

 

Key Role Specific Accountabilities

 

Deliver the Execution and Maintainance of Visual Standards across Customer Journey

• Works with Commercial Team on delivering excellent standards across all areas of Visual Merchandising
• Manages the delivery of excellent styling standards across the store by ensuring all visual basic principles and styling principles are achieved
• Works with the Commercial Team to ensure the store is ready to open and corporate standards are managed across the day
• Understands and utilises the visual equipment catalogue and International Visual Manual

 

Lead the sales plan through the execution of the M&S Brand and identifying opportunities and risks

• Regularly reviews and analyses sales figures to identify opportunities to develop and drive sales performance across the store
• Demonstrates an ability to maximise the sales opportunity through an understanding the key elements of the customer journey e.g. focal points and sightlines
• Ensures the delivery of the visual proposition that supports the activity calendar including deals and offers and seasonal launches
• Works with the store management team in identifying opportunities to drive sales through all aspects of Visual Merchandising (VM) e.g. space management, sequential links, product handling, styling and marketing
• Delivers the M&S visual principles consistently to maximise footfall by gaining customer loyalty to the brand.
• Has a strong awareness of key competitor trends and activity and is able to complete a comprehensive comparative shop
• Is confident and knowledgeable regarding the seasonal trends for M&S and how they should be interpreted on the sales floor. Ensures all teams are engaged on the principles through workshops and team briefings to enable staff to pick key outfits and sell to customers.

 

Lead a committed team who feel fully engaged, supported and recognised for their contribution

• Communicates effectively and engages team through different communication vehicles e.g. team briefs, management meetings and conference calls
• Takes time to ensure your team understand their accountabilities and how they contribute to the store’s performance
• Provides regular feedback to your direct reports and recognises individuals who perform well in their role
• Builds a strong working relationship with Employee Involvement Group across the store

 

Drive Individual performance

• Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner
• Identifies and develops talent through effective store and regional succession planning
• Sets clear direction and coaches existing visual teams and new starters to achieve the required visual standards
• Supports the Regional Visual Manager in coaching the existing commercial teams and new starters to achieve the required visual merchandising standards
• Implements company HR policies fairly and consistently across the store to drive improvements e.g. conducting investigations, appeals, grievances
• Takes ownership for own development
• Identify training needs in store and supports the visual L&D plan

 

About You

 

Education:

University Degree

 

Minimum Qualifications and Knowledge:

• Relevant qualification in Visual Merchandising, Fine Arts, Architecture or similar discipline.
• Strong understanding of fashion and trends and how to reflect those into visual merchandising elements
• Planning and coordination
• Strong communication and visual presentation skills
• Can work with and interpret store drawings, layouts, proportionality and space  
• Ability to inspire and drive standards in the VM team.
• Able to communicate clearly and compassionately with the team and other areas of the business
• Project Management Skills

 

Minimum Experience and Knowledge: 

+8 years Visual Management Experience in fashion retail or in a department store environment

 

Job-Specific/Technical Skills required to complete the tasks:

Must have the ability to create an environment where Al Futtaim behaviours are exhibited at all levels

• Customer Focus
• Individual Accountability
• Continuous Improvement
• Personal Leadership
• Teamwork

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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