Al Futtaim Jobs - Recovery AS-IS Assistant | IKEA | Festival PLAZA | Jebel Ali | Dubai (Dubai, AE)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

About You

You are driven to exceed your goals. You are inspired by working together in fast paced and complex environments.You are interested in people’s everyday life at home and in home furnishings.

 

What's more, we believe that you have the following knowledge, capabilities and motivation:

• Live and share the IKEA values every day
• Graduate (Bachelor of Commerce) / Business Management
• 2 - 3 years goods flow and supply chain management experience
• Knowledge of retail operations in fast spaced environment
• Good Carpentry knowledge
• Excellent written and verbal Communication skills
• Strong background in handling goods and safety 
• Computer literate in applications like MS Office, Navigation, etc.
• Customer Focused and Individual Accountability 
• Personal Leadership and Teamwork

 

About the Role

You are responsible to contribute to the recovery and quality work in the store. You prevent unnecessary costs to assets and give products a second chance while keeping the net profit and sustainability in mind. You work together with the relevant store functions and matrix to identify, investigate, report, and follow up potential improvements regarding the recovery process and quality associated with IKEA items. 

 

Key Specific Accountabilities include:

• Process the items coming from different locations of the store (customer returns, damage in the store and in transit, display, quality cases) following the company Standard Operating Procedures;
• Identify the condition of the items and decide on further actions: repack, sell in AsIs, sell as parts, keep for internal spare parts, destruct following the company Standard Operating Procedures;
• Display the items in AsIs in safe, commercial way following the company Pricing principals and Display techniques;
• Provide visitors in AsIs with a positive shopping experience by being service-minded, ensuring that all relevant standards are met or exceeded, and general routines and housekeeping is of the highest standard;
• To be a product knowledge expert in order to offer the customer any required information on each product of IKEA range, its assembly instructions and required spare parts;
• Process the quality signals coming from customers, co-workers and Global IKEA following the company Standard Operating Procedures;
• Perform inventory in the department and required investigation to minimize discrepancies;
• Establish cooperation with relevant functions to support efficient items flow through Recovery, maximize profit and secure compliance in the ways of working.
   

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

Apply now

Apply Now