Al Futtaim Jobs - Workshop Planner / Controller | Chrysler, Jeep, Dodge & Ram | Trading Enterprises | Sharjah (Sharjah, AE)

Job Requisition ID: 124124 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

 

About Position:
We are currently looking for technically competent & performance driven Workshop Planner to allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will be the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.

Your key responsibilities are as follows:

• Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
• Propose improvement in cost of repair or other cost associated with workshop operations
• Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
• Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
• Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
• Ensure jobs allocated are closed as per the schedule
• Ensure no deviation on time clocking process, escalate as required 
• Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor

 

About You:  

• The ideal candidate for this role should have the following qualifications, experience, knowledge and skills:
• Diploma in Automobile / Mechanical Engineering
• Experienced Diagnostic Technician, Job Controller or Equivalent 
• Technically competent to understand the customer needs and requirements mentioned on the repair orders
• Good communication skills (both written and verbal) 
• UAE driving license will be an advantage

Ref-AN
 

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

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