Senior Manager, Operations Automation (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 56241 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Oversee the automation & technology strategy for more than 20,000 of American’s airport ramp team members
• Play a crucial role in improving American’s operational performance, reducing mishandled bags, and ensuring our operations run safely and efficiently
• Lead a team of innovative and driven Product Owners who are passionate about delivering industry leading tools to drive our operation
• The role is a part of the Ramp Automation team within our Airport and Cargo Resource group

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations

• Help define the overall technology strategy for Ramp tools & technologies
• Build strong, collaborative relationships with airport leaders, headquarters support teams, and our IT partners to ensure we’re delivering technology that moves the dial
• Care for and lead a team of product owners who passionately pursue ways to innovate and optimize airport processes via technology
• Work closely with key stakeholders including senior leadership on defining and implementing our technology strategy for Customer Operations
• Ensure we’re executing on established portfolio objectives by crafting & tracking initiatives that drive improvement on the company’s key results
• Oversee many simultaneous and complex projects

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's Degree or master's degree in Computer Science, Finance, Operations, or Business Administration
• 7+ years of relevant experience

Preferred Qualifications- Education & Prior Job Experience

• Prior experience in IT, or direct experience working with IT on technology deliverables
• Minimum 5 years leadership experience

Skills, Licenses & Certifications

• Ability to think strategically, weighing long-term implications and solutions
• Ability to problem solve, build and facilitate relationships at all levels of the organization, both internally and externally
• Action oriented, results-driven leader with a natural aptitude for engaging employees across multiple workgroups
• Flexibility and creativity to adjust to dynamic situations while effectively modeling executive leadership attributes

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 56241 

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