Trainer, Cargo - MCLA (Bogota, DC, CO)

Location: Position may be located in any MCLA station  
Additional Locations: None
Requisition ID: 60656 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Under the MCLA Regional Managers direction, coordinates, develops, and delivers regulatory and company-mandated training programs to cargo services personnel worldwide as well as supports the overall operation and performance of the MCLA Region.

What you'll do

Training

• Conducts American Airlines mandated initial, recurrent, and operational training programs
• Supervises students while in training including performance assessment, performance management, counseling/coaching, administering progressive counseling, when necessary
• Ensures students are given proper certification for course completion
• Performs needs analysis; design and develop training curriculum/materials to meet corporate objectives
• Updates and maintains current course curricula; always ensure course content is up to date and accurate
• Supports and participates in special projects/programs as requested by internal customers 
• Develops positive relationships with corporate departments and station personnel
• Completes personal expense reports timely, accurately, and efficiently 
• Performs administrative duties pertaining to training compliance and reporting
• Travels extensive throughout the MCLA Region to facilitate courses, conduct observations, and provide mentoring/support

Operational Support

• Works with Regional Manager to resolve operating problems
• Interprets company policies and procedures
• Monitors stations safety, rules, and regulations compliances
• Monitors ULDs proper handling and movement
• Assists on monitoring and following up stations with DEP/NFD performances and assists stations on their coding
• Monitors stations’ test logs, self-checks, audits and scale calibrations to ensure compliance
• Serves as first POC for station’s operational support
• Performs in-depth aleatory station reviews addressing all auditable areas
• Supports stations within the Region with on the job training and operational assistance as needed
• Assists NON-CARGO stations on COMAT/AOG handling
• Distributes company communication and Heads Ups
• Assists other departments and COC as needed, based on availability

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Excellent written and verbal communication skills; ability to communicate effectively with employees from all departments and levels in English and in Spanish
• Demonstrated effective presentation skills
• Motivated self-starter with proven leadership skills
• Ability to work with minimal supervision and uphold a professional demeanor
• Ability to create and develop effective training curriculum/materials
• Ability to manage multiple projects efficiently and effectively
• Effective planning, organization, and time management skills
• Proficient with Microsoft Office software such as Excel, Word, Outlook, Power Point, Teams and WebEx
• Ability to work days/evenings/weekends that may include holidays
• Valid Passport and visa to travel to the USA and Internationally

Preferred Qualifications- Education & Prior Job Experience

• Proficient in American Airlines iCargo system
• In-depth knowledge of and proficiency in all aspects of cargo customer service
• Bachelor’s degree or equivalent airline/cargo services experience
• Knowledge on virtual training resources and techniques 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: Position may be located in any MCLA station
Requisition ID: 60656 

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