Al Futtaim Jobs - Operations Specialist - Toyota - Al Futtaim - Dubai (Dubai, AE)
Job Requisition ID: 36931
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Operations Specialist - Toyota - Al Futtaim - Dubai
Reporting to: Business Process Operations Manager
Department: Toyota Retail Aftersales
The core purpose of this role is to ensure effective implementation & execution of plans & strategies designed by Business Process Operations Manager across all 12 dealerships in UAE. This role will identify a Task Force Team (subject matter experts from the dealership) to support & achieve the plans established for key business improvements that will drive customer delight & revenue KPI’s.
Study Operational inefficiencies: Identify & work closely with the BPO Manager to deploy a Task Force with actions to improve productivity, efficiency & cost management for counter measures
Visualisation: Responsible for compliance by all 12 branches & Retail Obeya Head Office Room as per BPO Manager Visualisation Program.
Support Toyota Motor Corporation (TMC) Program: Work closely with dealerships to ensure compliance of TMC requirements & standards for activities such as Kodawari, Express Maintenance(EM), that drive revenue & customer service standards.
Training requirements: Identify associate needs based on all the Operational exposure & projects.
Requirements for Application:
Degree from a reputable University.
Minimum 2-3 years’ experience in a similar role.
Excellent MS Office skills.
Outstanding presentation skills with worksheets
Confident & strong implementation drive.
Strong leadership and people management skills
Capability of working on several projects at the same time.
Relentless strive for excellence.
Toyota Motor Corporation background preferred.
(REF: AW)
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