Jobs in Egypt - E-Commerce Sales Representative

E-Commerce Sales Representative – Outsource at CIB

Location : New Cairo

Job Description:

Attract New to bank E-commerce merchants to increase revenues & market share
Manage the relationship with E-commerce clients , maximize customer penetration while providing high level of services that meet the customers’ needs in order to ensure business growth , customer satisfaction while achieving the team set targets
Cross-sell the banks’ products to increase penetration ratio per customer to maximize bottom line profitability & increase share of wallet
Sell all E-Commerce features that suit the customers’ needs. Sell benefits and overcome objections by describing features and advantages of payment acceptance model, ensure that the model comply with merchant’s business model, and close the deal with an appropriate pricing model. And train the customers on using these features when applicable
Present E-commerce features to clients using the authorized techniques in order to meet customer’s needs and preserve CIB’s market share report any changes in merchants’ business models to the Supervisor and the Team Head in order to amend the service provided accordingly while ensuring closing deals with optimum pricing model
Handle merchant’s complaints to ensure effective closure of complaints within the set TAT to maintain customer satisfaction and ensure high standard service provision

Job Requirements:

Education:

Bachelor’s degree of Commerce, Business Administration, Economics or of related field

Relevant Experience:

Technical Knowledge/ Skills/ Training required:

To Apply:
https://cibpd.cibeg.com:447/HRrec/Home/JobDetails?jobCode=esr-o

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