RESO Workplace Experience Manager Middle East at IBM – UAE

RESO Workplace Experience Manager Middle East at IBM – UAE

Job Description:

• Act as interface with the required businesses and location management teams as well as other corporate units for all RESO related matters.
• Leverage Enterprise Design Thinking principles, values and practices to drive engagement of multidisciplinary stakeholders to identify pain-points of target users, their needs, wants and desires, to collectively define desired outcomes;
• Stay connected with Workplace Experience & Culture teams & cross-functional IBM teams to understand sensitivities, priorities and to integrate enterprise-wide themes into the portfolio aligning to corporate strategy and best practices.
• Provide operational support to the portfolio including proactive review and manage reductions in space and parking requirements, acquisition and/or divestiture. Ensure optimization of IBM results is the driver behind all real estate decisions.
• Define and Manage operations and maintenance of existing real estate properties and assets to ensure safe, efficient and reliable working environment based on a complete understanding of business strategy, priorities, accounting and financial targets;
• Support all activities and execute action plans in a timely manner relating to: the workplace experience, health and safety, security, action logs, environment and energy programs
• Deliver projects in support of asset value retention to ensure a balance between the asset replacement plan and overall in line with financial budget constraints.
• Review and validate all expenditures for RESO and retain evidence of disbursement control; Ensuring accurate and timely payments of rent, service charges, utilities, real estate taxes, etc;
• Ensure company’s compliance with contractual obligations and company policies and maintain a satisfactory business controls posture for all RESO activities and processes to ensure audit readiness at all times
• Effectively manage supplier contracts performance.
• Provide regular feedback, status reports to regional RESO management.

Job Requirements:

Education:

• Bachelor’s Degree

Relevant Experience:

• Experience in Agile and Enterprise Design Thinking methodologies with proven track record (e.g. minimum holds Enterprise Design Thinking Practitioner Badge and Agile Explorer Badge, ideally one level above)
• A good knowledge about how buildings are designed, built and operated (e.g. 5+ years of applied experienced in corporate real estate design, construction and operations);

Technical Knowledge/ Skills/ Training required:

• A good understanding of international corporate real estate standards and the uniqueness of the Middle East market environment
• Knowledge of IBM Cloud platform, Data Science, Cloud-based applications applied for real estate digitalization;
• Demonstrate courage to drive transformation and act as a role model in Workplace Experience.
• Good written and verbal communication skills in English and Arabic(any other language is an advantage)

To Apply:
https://careers.ibm.com/ShowJob/Id/534252/RESO-Workplace-Experience-Manager-Middle-East/?lang=en

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