Senior Clerk, Field Accounting (Ft Worth, TX, US)

Location: AA Royal Ridge 3 (DFW-RR3) 
Additional Locations: None
Requisition ID: 29738 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the International & Cargo Team within the Customer Experience Division. This position will be responsible for ensuring accurate and timely rating of Air Waybills (AWB) by manually rating and/or auditing any and all components of AA and interline AWBs, meet month end requirements and perform ad-hoc reports and projects as needed.

 

Specifically, you’ll do the following:

• ​Rates and/or audits Cargo Air Waybills accurately and timely
• Works closely with various Cargo departments all over the world to get issue resolution
• Meets month end requirements
• Reports out monthly numbers

Qualifications

Required Qualifications

• ​​High School diploma or GED Equivalency
• ​Skills in math
• Ability to be detail oriented
• Ability to display high levels of personal initiative and problem solving
• Ability to work with minimal to no supervision and within a group
• Ability to prioritize tasks, manage multiple projects and take ownership
• Ability to embrace and adapt to change easily
• Ability to work under pressure and meet daily deadlines
• Ability to demonstrate forward thinking, challenges the status quo
• Ability to demonstrate discipline to perform repetitive tasks
• Keen observation of changes in customers daily behavior
• Ability to have an analytical bend to identify if a rate is high or low depending on knowledge of rules
• Ability to demonstrate processing capability to prepare Ad-hoc reporting
• Knowledge of various types of rating issues within the cargo division

Qualifications (Continued)

Preferred Qualifications

• Ability to communicate and work with other cargo departments to research and resolve rating issues
• Strong communication skills on technical topics

Additional Locations: None
Requisition ID: 29738 

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