Al Futtaim Jobs - Receptionist - Cairo Festival City Mall (Cairo, EG)

Job Requisition ID: 37834

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Position

Role Purpose

Responsible for the smooth functioning of the CFC Mall offices in conjunction with the team, by managing the front desk office of the mall offices, providing effective administrative support to the team and ensuring high standards of maintenance and upkeep of office premises, availability of office supplies, responsible for the collection of sales reports from tenants and consumables for day to day operations, managing the efficiency of the mall driver.

 

Key Accountabilities

• Act as the first point of contact for the Mall Office and liaise with people from both internal and external organisations.
• Provide excellent customer service to all visitors and guests.

• Responsible for screening telephone calls, enquiries and requests and re-directing calls as appropriate and take adequate messages when required.
• Ensure knowledge and familiarity with company’s policies and procedures to provide sound and appropriate replies to queries.
• Responsible for the upkeep and maintenance of the mall offices and ensure that all office equipment & facilities are in working condition.
• Monitor upkeep of all meeting room and its Facilities.
• Manage the outsourced pantry attended to ensure the upkeep of common areas such as kitchen, washrooms; coordinating with all sub-contractors (cleaners, canteen, plant suppliers, pest control etc.) for provision of their services
• Provide logistical support to meetings held in the mall meeting rooms, to include preparation of meeting rooms and assist in arrangements for catering provisions.
• Set up video conferences efficiently and ensure there is no connectivity issue.
• Responsible for maintaining document tracker and circulation.  Record all incoming and outgoing documentation in accurate manner.
• Responsible for tracking inventory status reports of office IT equipment’s such as laptops, monitors and laptops. 
• Responsible and oversee the schedule of the mall driver to ensure that he is being utilised efficiently.
• Check on his logs on weekly basis to ensure all entries are being made of travel
• Assist the Office Manager, GM CFC Mall and other team members in other adhoc tasks related to administration as and when required.

About You

Minimum Qualifications and Knowledge:

Educated up to degree or diploma level, whilst additional qualification via a diploma/ certificate course Office Administration would be an advantage.

 

Minimum Experience:

3-5 years of experience in Administrative and/or receptionist role function in a large sized company and basic level supervisory skills essential to perform the job effectively.

 

Job-Specific Skills:

Excellent written and oral communication skills, including an ability to provide effective and appropriate advice and information to a variety of people and to use discretion with confidential information.

 

Excellent organisational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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