Jobs in Egypt - Front Desk Supervisor at Hilton
Front Desk Supervisor at Hilton
Job Description:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
Job Requirements:
Relevant Experience:
- Front Office experience in the hotel, leisure, and/or retail sector
Technical Knowledge/ Skills/ Training required:
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
To Apply:
https://jobs.hilton.com/job/Front-Desk-Supervisor/J3T78J60TK4KGH73TJC
Tips for updating your Resume:
www.facebook.com/CareerAdvancers/posts/1540224409434136
No comments: