Al Futtaim Jobs - National_Contract Coordinator (Abu Dhabi, AE)
Job Requisition ID: [[39343]]
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
JOB PURPOSE:
To manage the driver and the vehicles belongs to his branch in professional and efficient manner providing best in class customer service by adhering to agreed Hertz standards concerning vehicle check out, delivery, collections, exchanges and transfers process and provide valid reports all the time also to create positive relation with Abu Dhabi Municipality employees and managers
KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks
- Deliver all required reports in a relevant, timely and accurate manner
- Prepare reports on violators of cars and traffic violations follow up and coordinate with the drivers and municipality employees for the payment.
- Conduct an asset availability and capabilities check at beginning of every shift (driver attendance + all vehicles ready and keep control of fuel cards and vehicles keys
- Ensure vehicles inspection before tasks allocation and make sure that all are clean and damage free
- Customer complaints and resolution
- Grooming and Al-Futtaim way behaviour
- System and process
JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job
Position is required for the duration of the agreement with Abu Dhabi Municipality and extension is dependent on contract renewal
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge: High school with valid UAE Driving License
Job-Specific Skills: Good command of English/Arabic, knowledge of vehicle operations.
Behavioural Competencies: Customer focused, Good communication skills, Effective listening and Customer focus
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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