Jobs in Egypt - Community Manager at SWVL

Community Manager at SWVL

Location: 6th of October

Job Description:

Setting and implementing social media and communication campaigns to align with marketing strategies
Providing engaging text, image and video content for social media accounts
Responding to comments and customer queries in a timely manner
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends

Job Requirements:

Education:

Technical Knowledge/ Skills/ Training required:

Proven work experience as a community manager
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask

To Apply:
https://swvl.workable.com/j/8285543261?viewed=true

Jobsite