Sales Intern (Chicago, IL, US)

Location: Chicago O'Hare Intl Apt (ORD-TRML) 
Additional Locations: None
Requisition ID: 32306 

Job Description

Join us for a career with endless possibilities.

 

American is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

 

Over the past 5 years, American Airlines has taken delivery of over 500 new aircraft and has invested billions of dollars in new aircraft, technology, infrastructure and most importantly, in our employees. We’ve built the largest airline in the world and are generating record-breaking profits, but we are just getting started. We are transforming our culture by focusing on validating the trust placed in us by our frontline team members and have broken ground on a brand-new integrated campus where all 120,000 employees will interact and collaborate.

The Undergraduate Intern position is a developmental assignment that provides interns with real-time work projects, leadership development opportunities, as well as involvement in corporate social responsibility. Work projects involve assignments that are relevant to American’s current business needs and opportunities. Interns are afforded travel privileges enabling them to connect to the international and domestic destinations that American Airlines serves.

Job Description (Continued)

Responsibilities include, but are not limited to:

• Analysis, development, and execution of various initiatives. These initiatives include customer engagement, division performance, and marketing strategy
• Process improvement through business needs identification, requirement information gathering, business problem definition and business process documentation
• Competitive analysis
• Division administration tasks
• Support and development of client engagement events
• Presentations to divisional leadership
• Analysis, development, and execution of various initiatives
• Support and develop client engagement events
• Provide event analysis, including customer engagement ROI, attendance and marketing strategy
• Assist with event planning process and subsequent steps such as venue and décor selection, menu design, promotional item ordering, vendor payments, guest communication, etc.
• Attend events to provide on-site execution
• Support the design and production of marketing collateral
• Provide leadership with event updates during the planning process and event recap after the event
• Completes ad hoc projects as requested
• Support administrative needs of office as necessary

Job Qualifications

• The ability to manage multiple projects with variable timelines and sometimes very tight deadlines
• Possess excellent communication skills and the ability to function effectively in a diverse team environment
• Demonstrate strong knowledge of Microsoft Excel, Word & PowerPoint
• Need to be a self-starter, show initiative and facilitate creative problem solving
• Must exhibit a professional personal presentation and brand, knowledge of information systems analysis and design techniques and database management systems
• Current Junior with coursework completed or planned in Economics, Statistics, Marketing or Management
• Undergraduate coursework completed or planned in Business Administration, Hospitality, Marketing, Management or Communications
• Ability to work some nights and weekends at off-site events

Job Qualifications (Continued)

Preferred Qualifications:

• Ability to manage multiple projects with variable timelines
• Self-starter showing initiative and facilitating creative problem solving
• Excellent organization skills and attention to detail
• Excellent communication skills and the ability to function effectively in a diverse team environment
• Knowledgeable of event trends and how to execute events effectively
• Studied or functional French: Reading and Writing

Additional Locations: None
Requisition ID: 32306 

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