Supervisor, Facilities/Ground Support Equipment (CE) (Ft Worth, TX, US)
Location: DFW Intl Apt (DFW-TRML)
Additional Locations: None
Requisition ID: 32260
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Supervises, coordinates and controls, through crew chiefs or directly as required, employees engaged in servicing facilities or ground maintenance equipment.
Specifically, you’ll do the following:
- Provides general shift supervision and resolves operating problems during tour of duty.
- Interprets company policy and procedures, plans the utilization of manpower and monitors the quality of work performance.
- Assures the adherence to company safety standards.
- Trains crew chiefs in the proper performance of their duties and checks for continued optimum performance.
- Maintains discipline and assures compliance with AA rules and regulations.
- Coordinates training, hires, disciplines and discharges employees.
- Responsible for day-to-day operation and repairs, service, modification and preventive maintenance of facilities or ground maintenance equipment in accordance with company policies and standards.
- Provides technical assistance to subordinates in troubleshooting and resolving maintenance problems.
- Assists in budget preparation and monitors compliance.
Required Qualifications
- High school diploma or GED equivalency
- Prior management experience in large maintenance department using technical abilities in the methods of maintaining and repairing facilities and equipment is required
- Knowledge of maintenance trades such as electrician, plumbing, carpentry, HVAC or automotive experience required
- Required to pass environmental coordinator training
- Must be able to lead and motivate employees in working as a team
- Must be willing to work outdoors in any weather conditions in accordance to AA safety guidelines
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas
- Must be able to secure appropriate airport authority and/or US Customs security badges
- Ability to work independently with minimal supervision, as well as function effectively as a member of a team
Required Qualifications (Continued)
- Ability to make decisions and work effectively under demanding operational conditions in a stressful environment
- Knowledge and understanding of company policies and functional automation applications
- Willing and able to work extra hours to meet operational needs
- Willing and able to work rotating shifts, including weekends and holidays
- Strong customer service and communication skills with the ability to interact effectively with all levels throughout the organization
Preferred Qualifications
- Airport experience
- Experience leading a team
- Experience adhering to compliance standards in a heavily regulated work environment
Additional Locations: None
Requisition ID: 32260
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