Technical Lead, IT Applications (Ft Worth, TX, US)
Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 32048
Join us for a career with endless possibilities.
Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.
You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.
What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.
Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.
This job is a member of the Information Technology Team, within the Information Technology Division. This Technical Lead position is a highly collaborative position with a focus on DevOps and CI/CD, while providing technical leadership for the Loyalty and Marketing Portfolio. This position will be responsible for completing proof of concepts (POCs), completing technical designs as well as participating in hands on development for project delivery and steady state support. The Technical Lead will provide technical leadership for assigned IT development personnel and be responsible for the technical design and implementation of end to end software development. Key aspects which will differentiate this role are: possessing working knowledge of latest industry best practices and trends within data frameworks and management (e.g. SQL/non-SQL, In-memory Cache, SSD); cloud frameworks, content delivery network design, web services design, rules engine design, and software optimization techniques. This position will work with product management, business analysts, developers, testers and architectural teams to define strategy, requirements and develop and drive high-level strategic initiatives, identifying and securing commitment from external and internal teams for new initiatives, driving consensus on the technical approach.
Specifically, you’ll do the following:
- Participates in all phases of the software development lifecycle and is responsible for the application design
- Designs, develops, and implements largescale, highly available applications
- Collaborates with the architect to define the technical roadmap for the product, provide design and technical governance, and dictate technical standards, including software coding standards, tools, and platforms
- Evaluates product requirements and proposes solutions considering the product’s vision and the technology roadmap
- Works closely with architecture to ensure decisions meet long term enterprise growth needs
- Completes appropriate documentation for technical designs, processes engineering, and project decisions
- Builds tools and patterns to accelerate development and delivery
- Researches and implements new technologies and solutions to enhance current processes, security, and performance
- Develops cross departmental services and applications in coordination with IT’s central architecture team
- Acts as the technical subject matter expert (SME) on the product
- Evaluates new technologies and tools, leads POCs to prove new ideas, and champions good design practices
- Mentors and coaches team members related to architecture, design, development, build, deployment, and maintenance of systems
- Troubleshoots and debugs complex issues, and identifies and implements solutions
- Collaborates with production operations department to ensure deployments roll out smoothly and customer group support is met
- Works extended hours, including nights and weekends, as needed in order to support the operation
Required Qualifications
- Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 3 years of full Software Development Life Cycle (SDLC) experience
- 3 years of professional, design, and open-source experience
- Proficiency in object-oriented design techniques and principles
- Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.)
- Experience in Agile methodologies, such as SCRUM
- Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
Required Qualifications (Continued)
- Proficiency in Full Stack Development
- Proficiency and demonstrated experience in the following technologies:
- J2EE technologies: Java
- Database and persistence frameworks: Hibernate, Oracle, Object/Relational Mapping, Query performance tuning
- Cloud-based development: Cloud Foundry
- Web Servers: Tomcat, tcServer
- Web Services: REST/SOAP (JSON/WSDL/XML)
- Frameworks: Spring Framework, Spring Boot, Spring Cloud
- Front-end: Angular JS 4+, CSS, HTML5
- Build/deployment tools: Maven, Gradle, Git, Junit, Mockito
- Other Dev Ops Toolchain: Selenium, Nexus Repository, Hygieia, SonarQube, Fortify on Demand, Slack, GitHub, Jenkins, New Relic
- Microsoft Azure
- Microsoft Dynamics
- Siebel SOA
- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 5 years of full Software Development Life Cycle (SDLC) experience
- Airline Industry experience
- Ability to effectively communicate both verbally and written with all levels within the organization
- Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
- Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
- Ability to work well within a team environment, as well as independently
Additional Locations: None
Requisition ID: 32048
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