Al Futtaim Jobs - Receptionist | Al Futtaim Lexus | Dubai (Dubai, AE)

Job Requisition ID: 33803 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate. An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia. Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands.

 

About the Position:

We are currently looking for a professional Receptionist for Lexus in Dubai. As a Receptionist your main function is to receive the customers in the workshop and also handle the telephone board to facilitate proper customer reception and better communication-flow.

 

Specifically, your responsibilities are as follows:

• Direct Lexus guest to concerned person or department like service manager, service advisor, appointment staff, cashier and the like.
• Demonstrate a very pleasing temperament and welcome Lexus guest with humility and courteousness.
• Attend to all the incoming calls and direct the same to the concerned staff members without delay as soon as possible. If the concerned telephone extension is busy, the caller is advised either to wait the line or to call back. In case the called person is not available on his seat or he is out on official duties, the message is taken and passed on to him as soon as he returns from outside or a company mobile can be provided as well.
• Attend to customer inquiries on phone or personal regarding Workshop timings, telephone numbers, locations, etc. Normal inquiries are handled by the job holder herself. In case technical information or any other serious nature, the inquiries are directed to the concerned person for their handling.

 

About You:

The ideal candidate for this role should possess a good general level of education with 2 years’ experience in customer services front-end environment, preferably within the Automotive, Retail or Telecom industries. Working knowledge of MS Office applications specifically MS Excel is required. You must also possess excellent and effective communication skills, customer orientation, good interpersonal and rapport building capabilities. Excellent organizational and administrative skills, including an ability to meet deadlines and manage a varied workload in a busy environment is a must. Female, Arabic speakers are required!

 

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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