Jobs in Egypt - Unified Communications Implementation Expert (Microsoft Skype/Messaging) at Orange

Unified Communications Implementation Expert (Microsoft Skype/Messaging) at Orange

Location: Nasr City

Job Description:

– Accountable for delivery of services by an application, a set of applications, a shared platform, or an infrastructure service.
– Act as the key point of contact for the “Project Manager” (PM) or “Service Implementation Coordinator” (SIC) , regarding the Microsoft Unified Communications services implementation under his responsibility; he is in direct relation with the Microsoft Unified Communications Engineering and operation teams.
– Building configurations as per design, recommendations and detailed procedures developed by Engineering Team of platforms like: MS Exchange, MS Lync (S4B) (Skype for Business), MS SharePoint, MS Office 365, AD, DNS,…etc.
– have a global view of the project architecture and services to be provided to the customer
– participate to regular project status meetings (internal and/or with customer)
– configure (or make requests for) the operational tools : Monitoring, Backup, Change, Incident, Reporting
– participate to create/update the documentation about the implementation and configuration (technical documentation, procedures, processes) by his effective feedback
– update internal configuration repository regarding the project
– run the tests, validation and internal acceptance of the services
– help trouble-shoot and fix issues during the build phase
– support customer during customer acceptance and till finalizing the handover to operation
– Owns or is involved in the handover to Operations task, and manage priorities.
– Attends CABs if there is an expansion for an operational platform or new implementation on a shared platform.
– Present to the Messaging CAB the implemented platform to handover it to the operation team.
– Maintain the built platform up to date with the engineering recommendation till its handover from Build to RUN
– Manages the implementation of complex releases, WSUS,….etc.

Job Requirements:

         Education:

• BSc of Telecommunications, Electronics, Computer Sciences, Information Technology

  Relevant Experience:
  
  – Min. of 5 years experience
  – Min. of 2 years hands-on experience in implementation
  – Good Knowledge of OTL, OWA, RPC/HTTP, OMA
  – Good knowledge of Power Shell scripting
  – Good knowledge of IP networks, VoIP protocols (SIP), Firewalls, IIFP, MIIS

Technical Knowledge/ Skills/ Training required:

– MCSA Server Infrastructure is a must (70-410, 70-411, 70-412)
– MCSE Communications is a must (70-336, 70-337 & MCSA Comm.)
– MS Lync Depth Support Engineer is a plus (70-338)
– MS Sharepoint & Exchange knowledge/certification is a plus
– SONUS GWs Knowledge is a plus
– Solid knowledge of signaling protocols including tracing and interpretation of: ISDN (BRI/PRI), R2, H323, MGCP, SIP, SCCP”

Interpersonal skills:

– Good communication (written and spoken)
– Coordinate transversal teams
– Good time management
– Manage conflicts
– Pro-active approach to work
– Customer oriented
– Problem ownership
– Team players
– Fluent in English (written and spoken)
– French is a plus

        To Apply:
https://orange.jobs/jobs/offer.do?joid=84955&lang=en

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