Al Futtaim Jobs - Senior Sales Assistant | ACE Hardware | DIY Specialist (Dubai, AE)

Job Requisition ID: 41681 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Role

 

To Assist the line manager in the effective running of the department or store by taking responsibility for overseeing the staff to ensure the all tasks are completed effectively and efficiently, to train and develop staff and substitute for the line manager in store operational duties when required. To maintain a high standard of customer service and lead by example.

Provide high levels of customer service

• Leading be example, excellent product knowledge, ability to handle difficult situations efficiently, provide customer satisfaction.
• Store Operations – Assist the store manager with day to day operations
• Ability to handle Duty Management shifts,  run the dept in the absence of the line manager,  Take responsibility for opening and closing the store and following procedures for such. Take responsibility for ticketing and pricing following company policy  which requires full ticketing for each item.
• POS Operation – to be able to train new employees of the Point of Sale
• Efficient POS operation in the store, minimal disruptions to service, dealing with and managing any corrective action efficiently

Excellent Product Knowledge

• To be aware about the products being sold in the store, to training new employees, to ensure increased revenue through add on sales and by correctly identifying the products required by the customer to complete projects.
• Receiving deliveries
• Ability to follow procedure, to supervise the process, ensure accurate processes are in place. Detailed follow up when investigating discrepancies.
• In store Administration procedures relating to cash handling
• Full knowledge of the process, adherence to policies, high level of accuracy when dealing with cash and banking activities

Additional events

To actively participate in other events to drive sales and improve the operations of the business(inc  : Store Stock take, new store openings, promotional activities etc)

 

About You

Education: Completed full time education to a High school level

Minimum Experience and Knowledge:  3 + years either in a retail environment or previous supervisory role in a service industry

 

REFJM

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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