Al Futtaim Jobs - Customer Service Assistant - Homeworks - Cairo Festival City (Cairo, EG)

Job Requisition  

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Position

Role Purpose

To ensure Customer expectation from their visit to HomeWorks is met or exceeded by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the business

 

Key Accountabilities

• Help and assist the Driver Assembler load and offload the furniture to the customer’s place
• Help and assist the Driver Assembler in assembling and installing the furniture
• Assembly and installation of furniture in accordance with product assembly instruction .
• Collect and ensure complete inventory of tools  before leaving the customer’s place
• Collect and remove all empty cartons and other waste materials from the customer’s place, placing  them inside the trucks cabin
• Remove all waste materials from the truck’s cabin and throw only in the designated.
• Delivering and uploading the furniture to the customer's residence in timely and efficient manner.
• Providing good customer service.

 

About You

 

Minimum Qualifications and Knowledge:

• High School

Minimum Experience:

• 3 – 4 years
• Knowledge of retail operations

 

Job-Specific Skills:

• Furniture assembly skills
• Good English communication skills
• Knowledge of Arabic an advantage
• Comfort with physical work.

Behavioural Competencies :

• Customer Focussed
• Individual Accountability
• Continuous Improvement
• Personal Leadership
• Teamwork

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Apply Now