Al Futtaim Jobs - Head of E-Commerce | Al Futtaim Aftersales | Dubai (AE)

Job Requisition ID: 43018 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate. An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia. Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands.

 

About the Position:

Al Futtaim Aftersales Services UAE is currently looking to recruit a Head of E-Commerce – Automotive to implement and manage E-commerce & digital initiatives for Aftersales products (Service, Parts, Tyres, and Battery and Car care products). Your responsibility includes managing E-commerce P&L, partner relationship, built annual & future digital strategy and market intelligence. You will play a role to educate business on current & future digital & ecommerce industry trends and developments. 

 

Your key responsibilities are as follows:

• Manage E-commerce business for B2C Aftersales products and achieve annual financial targets
• Launch E-commerce website and manage timely project implementation as per business need.
• Monitor digital & social media KPI’s on daily basis and implement countermeasure plan
• Develop and implement annual marketing plan on timely manner.
• Responsible for pricing and market intelligence
• Develop annual and 5-year digital strategy for Aftersales products
• Principal, stake holder and Internal / External partner management. Role includes travelling.
• Manage digital team and implement actions to grow associate engagement

 

About You:

The ideal candidate for this role will possess a minimum of 6 to 8 years’ experience in direct E-Commerce role, preferably in Automotive Aftersales i.e., Parts, Tyres, Battery and Service. You must have an experience in managing Manage E-commerce P&L and a strong knowledge of website management & E-commerce usability. You must have the ability to launch E-commerce website.  Strong knowledge of web and social media KPI’s and search engine optimization is a must!

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