Jobs in Egypt - Subject Matter Expert (SME) at Digital Works
Subject Matter Expert (SME) at Digital Works
Job Description:
- Providing knowledge, resources and information to support agents
- Address customers concerns accurately and timely.
- Assist advisors with material request and account updates
- Ensuring the accuracy of the content.
- Coaching and training agents on improving Customer Interaction and offering advisors guidance.
- Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards
Job Requirements:
- From 2-4 Years of experience in the same position.
- Excellent English proficiency
- High Customer Service Standards.
- Strong Organizational Skills
- Rotational Shifts.
To Apply:
https://dgitalworks.freshteam.com/jobs/c4VfJoi1KQhJ/subject-matter-expert-sme
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