Jobs in UAE - Customer Insights Manager at Amazon – UAE
Customer Insights Manager at Amazon – UAE
Job Description:
- You know and love working with business intelligence tools, can build statistical models using multidimensional datasets and can partner with business owners to answer key questions.
- You are analytical, innovative, creative, disruptive, and you don’t give up. In this role you will have an opportunity to add new products to our inventory, influence targeting strategy for our products, implement end to end reporting solutions both for Amazon / external merchants and support product managers in their day to day testing and business needs.
- You play a leadership role in your team – they look to you for advice on analytical and business issues facing them.
- You are right, a lot.
- You get a lot done. You work very efficiently and routinely deliver the right things.
- You have a department-wide view of the analytical solutions that you build, and you consistently think in terms of automating or expanding the results company-wide.
- You will also have the opportunity to display your skills in the following areas:
– Interface with product managers, data engineers and software developers, gather requirements and deliver complete analytics/reporting solutions.
– Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
– Make recommendations for new metrics, techniques, and strategies to improve campaign targeting and measurement.
– Improve Amazon Payment Product’s targeting capabilities/products and help business owners uncover hidden opportunities using data, analytics and machine learning.
– Provide ad-hoc and automated access to large data sets.
– Understand business and product strategies, goals and objectives. Set the analytics roadmap to drive the goals of the business.
– Own the analytics for one or more product areas, lead planning, execution and delivery of projects for that area(s), manage stakeholders and internal customer/client needs/requests
Job Requirements:
– Bachelor’s degree in Computer Science, Mathematics, Statistics, Finance or related technical field.
– 7+ years of relevant employment experience.
– 3+ years of hands on experience in SQL, Excel, Linux and OLAP
– 3+ years of hands on experience in SAS, R and/or Python (data extraction, manipulation, statistical analysis and predictive modeling)
– 2+ years of experience in projects involving cross-functional teams and successfully completing 3-6 projects
– 5+ years of experience in data mining using databases in a business environment with large-scale, complex datasets
– 5+ years of experience in driving actionable insights and successful completion of 5-10 high business impact projects
– Proven track record of strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams across the world
PREFERRED QUALIFICATIONS
– An MS or PhD degree in Computer Science, Mathematics, Statistics, Finance, Machine Learning or related technical field.
– Experience in gathering requirements and formulating business metrics for reporting and analysis.
– Experience in online advertising, loyalty programs or financial services (payments products, specifically credit cards would be ideal).
– Experience with big data and object oriented programming languages (python, ruby, etc.).
– Experience in Machine learning (decision trees, multivariate and logistic regression, kNN, kMeans, etc.).
– Experience with data visualization software such as Tableau.
To Apply:
https://www.amazon.jobs/en/jobs/950540/customer-insights-manager
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