Al Futtaim Jobs - Greeter | Automall | Dubai, UAE (Dubai, AE)

Job Requisition ID: 43821 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Job Description:

To ensure customers are dealt with in a professional and timely manner projecting a good image of the DFC Automall showroom.

 

Key Responsibilities:

• Greet and attend all telephone and drop in customers in a professional manner and guide them to the concern person/staff.
• Ensure that the customer’s expectations always meet or exceed the standard set by Automall showrooms
• Tracking of incoming telephone calls and walk-in customers
• Monitor pantry and stationery stocks, prepare requisition and inventory list every 18th of the month.
• Report and raise a job card of all maintenance issue to FM team and follow-up for completion.
• Assist the team in raising service request to EIT
• Monitor and track all test drives being conducted.
• Assist the team by assigning enquiries in Fast Track from contact center.
• Calling all lost customers from Fast Track.

 

Qualifications, Experience& Skills:

Minimum Qualifications and Knowledge: High School Diploma or equivalent is a must;

Minimum Experience: Minimum 3 years’ experience in Reception role

Job-Specific Skills:

• Excellent MS office skills
• SAP experience preferred
• Good command in English
• Customer service oriented
• Knowledge in operating various office equipment
• Committed to hard work and continuous learning
• Behavioral Competencies :
• Time Management skills
• Customer Service Skills
• Attention to details
• Customer focused

 

KGM

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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