(USA-WA-Seattle) Ground Service Agent

**WHAT WE'RE ABOUT** We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable. **YOUR ROLE** As a Ground / Ramp Service Agent, you play a critical role to keep our flights running smoothly and safely. Whatever the weather, you'll direct aircraft for takeoff, gate approach, load and unload luggage, and operate equipment to de-ice planes in the winter. Your shift schedule will vary, so you'll need to be flexible with your time. And, as a full-time employee, you'll have full benefits, travel privileges for you and your loved ones, and be eligible for a great bonus program. If you're physically strong, enjoy working outdoors, have an impeccable work ethic, and love to travel, this could be the best job you've ever had, maybe even a lifelong career. KEY RESPONSIBILITIES - Baggage and cargo handling - Aircraft marshaling - Aircraft deicing - Work outdoors in all types of weather conditions while remaining focused on safely performing duties - Other duties as assigned QUALIFICATIONS - High school diploma or equivalent required - Minimum age of 18 - Authorization to work in the U.S. - Valid driver's license - Previous customer service experience preferred - Friendly, knowledgeable and polite in all situations - Strong diplomacy and teamwork skills - Strong verbal communication skills - Ability to communicate using a two-way hand held radio required - Ability to consistently lift 50 pounds required - Ability to juggle multiple tasks in a fast-paced and at times stressful environment - Ability to perform basic mathematics required - Ability to work flexible schedules to include weekends and holidays required - Regular and predictable attendance required - If selected, ability to attend five days of training in Seattle, WA and Portland, OR required - Depending upon your work location, you may be required to obtain USPS Mail Handling Certification ENHANCED DRIVER'S LICENSE(EDL) or PASSPORT REQUIRED at time of badging for customs clearance. EDL can be obtained for a fee from the local licensing office. Proof of citizenship is required to get an EDL. If you have relevant experience in warehouse, janitorial, construction, maid service, general labor, landscaping, freight team member, delivery drivers, security, this may be a great fit for you! **PAY** - $15.00 per hour - Medical benefits - 6% 401k match - Monthly operational performance bonus (max $450/quarter) - Annual performance bonus target 5% annual earnings - Generous paid time off - Flight perks on Alaska Airlines & Horizon Air **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 35704 **Location** Seattle, WA **FLSA Status** Nonexempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
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