Al Futtaim Jobs - Senior Brand Manager Aftersales - Toyota Al Futtaim - Dubai (Dubai, AE)

Job Requisition ID: 45327 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Senior Brand Manager Aftersales - Toyota Al Futtaim - Dubai

 

Sr Brand Manager Aftersales is responsible for the successful planning, development and implementation of any marketing communication plan and promotional activities/ special campaigns aimed at developing awareness, increasing loyalty, and generating sales for Aftersales of Toyota product and services to achieve business plan’s revenue and profit targets. 

 

Qualifications and Knowledge:
Bachelor of Communications in Advertising /Marketing. 

 

Experience:
- 7+ experience  in  marketing communications
- UAE/GCC experience to develop customer-focused campaigns in automotive sector 

 

Job-Specific Skills:
- Knowledge of automotive industry’s after sales business / services and marketing
- Experience of working within a vehicle manufacturer/distributor and within the GCC desirable
- Demonstrates AFM core values (warm welcome, easy, transparent, special, personal)
- Business acumen
- Advanced understanding of Word, Excel and PowerPoint

 

Behavioural Competencies :  
- Customer and quality focussed
- Demonstrate Al Futtaim Core Values of Respect, Integrity, Collaboration and Excellence

 

Core Duties:
1.Strategic Planning:
Develop annual Marketing Plan for Aftersales products and service solutions, opportunities and marketing initiatives to foster loyalty and ensure objectives are achieved. 

 

2.Campaign development:
a.Internal communications procedure:
Responsible for the creation of marketing Aftersales campaign programs and the communication strategies
b.Campaign delivery 
Responsible for clear process of documents of installation and procedures related to activities to business partners from service and parts 

 

3.Manage relationships with internal parties and advertising agency 
Metrics 
Manage and maximize effectiveness of marketing budget and internal accounts for Aftersales Marketing
Contribute to the enhancement of the customer journey by implementing necessary system changes for a smooth transaction
Manage special projects and new initiatives in the communications and sales promotion area to promote aftersales business stream

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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