Jobs in UAE - Infrastructure Services Client Representative at IBM – UAE
Infrastructure Services Client Representative at IBM – UAE
Job Description:
- Serves as the clients single focal point for the Infrastructure Services (IS) Line of business (LOB) as part of Global Technology Services (GTS) and has ultimate responsibility for GTS/IS in the account. Serves as the GTS/IS brand focal point on the cross brand IBM sales team in his assigned territory
- Creates and executes the sales GTS/IS strategy in the assigned territory, driving GTS/IS pipeline generation, progression, and closure and be responsible for client satisfaction and growth.
- Develops and maintains strong client relationships with C-Level and key influencers, in the IT and line of assigned industry, business organizations, based on a history of performance and credibility, earning a reputation as one of the client as trusted business advisor
- Demonstrates a high level of business acumen and applies a thorough understanding of the clients business, organization, strategy, financial position, and business issues
- Maintains a thorough understanding of the clients industry, including industry trends, industry performance indicators and key client competitors in their industry
- Understands and applies IBM strategies and offerings for all GTS/IS Service Lines and IBM industry solutions to address the clients business needs
- Understands and navigates IBM to identify, acquire and coordinate a team of critical resources needed to address client needs; leads the cross-functional team to develop the best solution for the client
- Identifies solution opportunities by aligning IBM as industry and GTS strategies with the clients most important business needs
- Responsible for overall client satisfaction for services
Job Requirements:
Relevant Experience:
- At least 5 years working experience in Professional IT services on a client management capacity with a track record of success
Technical Knowledge/ Skills/ Training required:
- Able to develop and maintain comprehensive technical sales knowledge in Infrastructure Services offerings, along with financial and selling skills.
- Able to maintain an in-depth knowledge of the Resiliency & Cloud Services sales processes, techniques, and tools.
- Effectively communicate and negotiate with multiple levels of customer management, resulting in successful closing of the sale.
- Demonstrated achievement in selling infrastructure services technical solutions
- Navigating business partner relationships
- Engaging OEM manufacturing vendors
- UAE market experience
To Apply:
https://careers.ibm.com/ShowJob/Id/819194/Infrastructure-Services-Client-Representative/?lang=en
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