Jobs in Egypt - Service Architect at NCR

Service Architect at NCR
Location: Giza

Job Description:

The SA is focused on presales and design of Global Services including Managed Services for networking solutions, networking infrastructure and datacentre active and passive opportunities.
Working with sales help to qualify new opportunities, managing sales and customer expectations on what we can deliver
The SA is also responsible for assessing the various cost elements of the solution, ensuring it is technically feasible and profitable for NCR.
The SA is expected to meet with customers face to face when needed and arrange workshops with the customers.
Maintain high quality Vendor relationship with all partners like Cisco, Juniper, Avaya, EMC, Dell and Genesis
The SA is accountable for obtaining all internal approvals before submission of the proposal to the customer and Work closely with Services sales, bid finance and pricing analysts.
The SA should deliver a well-defined set of service design documents in a timely manner presenting an end to end seamless service
The SA should be able to understand the solution components and technical design to deliver services solution set customer expectation and ensure smooth delivery especially for turn-key solutions.

Job Requirements:
Relevant Experience:

3+ years of customer facing experience in a Service Design role including presales, Managed Service frameworks, commercial and contract expertise

Technical Knowledge/ Skills/ Training required:

Strong understanding of Break/Fix, Managed Services, and Networking concepts
Experience designing or multi-region services
Experience of working with an ecosystem of partners to build an overall service solution model
Demonstrated ability to lead presales opportunities including service models, response content, commercials, tactics and negotiation
Strong capabilities to articulate the business value of Services and convince a customer of such value
Experience working on deals with multiple technology and service layers
Deliver a well-defined set of service design documents in a timely manner presenting an end-to-end seamless service
Expertise in pre-sales and support strong qualification of opportunities, managing sales and customer expectations about NCR Services can deliver
Experience on service cost models and creating innovative commercials to drive competitive advantage
Support producing new content including design templates, proposal documentation, and presales slide materials
Comfortable delivering solution presentations to Customers
Excellent interpersonal and collaboration skills
Excellent English Language verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively and professionally
Proficient in Microsoft applications (Excel, PowerPoint, Word)

To Apply:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/CAIRO-EGY/Service-Architect_R0082759

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