General Manager - India BLR (Hong Kong, KA, IN)

This position is based in Bangalore, India.

Please ensure you already have the legal right to live and work in India before submitting your application for this role.

 

 

 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Manages all areas covering BLR airport operations.
• Plans, directs and coordinates activities of the airport operation through obtaining optimum use of equipment, facilities and personnel.  Leads the whole BLR team towards achievement of station performance/service targets and company goals.
• The role is a part of the BLR Airport team within our Asia Pacific Operation group.

What you'll do

• Supervises co-ordinates and takes overall responsibility of the performance of a team of contracted personnel in all areas covering customer services, ticketing, operations, baggage service, ramp and security.

• Responsible for meeting all operational performance goals, profitability and cost control goals.

• Deals with a wide range of problems that may arise from the daily operation, with contractors and other Airline/ Airport authorities.

• Supervision and co-ordination of AA airport staff including all administrative activities such as working schedule, trainings and performance appraisals etc.

• Responsible for preparing, monitoring and controlling the total station operating budget.

• Responsible for various reports and flow of paperwork.

• Has overall responsibility to maintain the company's regulations and procedure objectives.

• Oversees contracted staff in the delivery of customer services, ramp and baggage, operations, catering, security, premium services etc.

• Negotiates on behalf of American Airlines with contractors, suppliers and airport authorities.

• Responsible for ensuring American Airlines is presented in the best possible light to airport authorities, other airlines and the public.

• Attends/conducts meetings as necessary both internal and external related to the airport operation.

• Occasionally conducts meetings with service providers such as crew hotel, catering company and ground handling company to ensure their compliance to AA’s procedures/requirements.

• Motivates employees and aligns them with the organizational direction and achievement of station targets/goals.

• Compiles reports on any operational irregularities and present this with suggestions for corrective action to senior management

• Undertakes project work as and when required

All you'll need for success

- Excellent written and verbal communication skills in English

- Excellent knowledge of all aspects of the airport operation and the airline industry

- Analytical and computer skills including Excel, Word and PowerPoint

- Strong leadership skills to guide staff and contractors efficiently and ability to motivate employees

- Ability to be totally responsible, dedicated and committed to the job

- Demonstrates sound judgment and decision making ability

- Strong administrative and interpersonal skills

- Position requires high flexibility and the ability to handle multiple priorities simultaneously

- Excellent time management skills and the ability to multi-task effectively

- Ability to use own initiative and work independently

- Good project management skills

- Ability to maintain confidentiality and be respectful of opposing views and opinions

- Ability and willingness to travel both domestically and internationally

 

 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Location: BLR, India

Job Title: General Manager - India BLR

Job Level: L4
 

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