Specialist, Workforce Administration (Miami, FL, US)

Location: MIA City Ticket Office (MIA-CTYO) 
Additional Locations: None
Requisition ID: 37680 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • ​This job is a member of the Technical Operations Team within the Integrated Operations Division.
  • Responsible for conducting debriefs regarding lost time irregularities with employees, including Injury-on-Duty (ID), Family Leave (FMLA), and all other lost time issues.
What you'll do
  • Conducts debriefs regarding lost time irregularities with employees, including Injury-on-Duty (ID), Family Leave (FMLA), and all other lost time issues
  • Takes appropriate corrective actions and counsel employees as outlined in the Attendance Control Policy (ACP)
  • Administers all Company, local, state, and federal time away from work laws
  • Follows Company approved protocols and guidelines of the administration manual ensuring consistency across the system for processes and procedures
  • Reports and analyzes for the reporting and analysis of station/region lost time and Injury-on-Duty results to identify potential issues and develop action plans to mitigate upward trends
  • Keeps Station/Regional Manager advised of overall lost time statistics and trends
  • Provides advice on time and attendance (AutoTA and Workbrain) and payroll issues for respective employees as well as processes and policies at the station and region level
  • Engages in the "Working Together" concept to partner with union leadership
  • Administers and interprets the collective bargaining agreement for represented employees and all Company policies for both represented and non-represented employees, providing coaching and counseling as appropriate and when necessary
  • Some travel may be required
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​High School Diploma or GED equivalency
  • 2 years related experience

Preferred Qualifications- Education & Prior Job Experience

  • ​Bachelor's Degree in related field
  • 3 years leadership experience
  • Experience in working effectively under extreme deadline pressure

Skills, Licenses & Certifications

  • Knowledge of AA policies, procedures, agreements, and budgeting functions
  • Ability to interact effectively with all levels of management
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 37680 


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