Al Futtaim Jobs - Staff Planning Specialist | IKEA | Mall of Arabia (6th of Oct), Egypt (Cairo, EG)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

1. JOB DETAILS:

Job Title:

Staff Planner

Work Level:

1 – Practical Judgement’

Band

(A-F)

Division and Company:

Retail - IKEA

Reports to Job title and Work Level:

 

Business Navigator
 

 

 

2. ROLE PURPOSE:

To provide staff work schedules through optimised staff planning that is focused on Co-workers, Customers and the IKEA Business

 

 

3. RESOURCE COMPLEXITY – Resources required to achieve accountability

 

Direct Reports:

None

Financial Dimensions:

 

     

 

 

4. KEY ROLE SPECIFIC ACCOUNTABILITIES:

Description of the Accountability

Performance Indicators (How accountability is measured)

  • Collect, Analyse and review the schedules,vacation,trainings with the different teams to ensure sufficient capacity in the store
  • Customer satisfaction survey
  • Ensure schedules are published in time to meet the requirements of the store and all changes are registered
  • Productivity - YTD
  • Monitor and report staff planning KPI and act in case of any deviations
  • Coverage rate index
  • Convert the store business plan into action plan for different departments and implement different actions to optimize the  staff resources
  • Support department managers frequently to ensure development, adaptation and improvement of quality schedules that are within the forecasted hours and have updated co-worker availability and skill levels

 

  • Schedule Adherence Index

 

  • Forecasting highlighting commercial calendar activities to ensure schedules with labour rules and internal requirements
  • Productivity - YTD

 

  • Improving the store staff planning process and alert the business navigator when the scheduled or actual hours exceed the agreed financial framework
  • Schedule rule compliance

 

  • Work with global directions and initiatives from IKEA and explore best practice oppurtunities for the IKEA business and IKEA stores
  • IKEA customer satisfaction survey

 

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

Apply now


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