(USA-WA-Seattle) Supervisor Network Operations Support

**WHAT WE'RE ABOUT** We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together. **YOUR ROLE** Role Summary The Supervisor, Network Operations Support (NOS) oversees the execution of Network Operations Support and Central Load Planning (CLP) activities. As a people leader, the Supervisor, NOS leads and establishes priorities for a team of union employees to ensure compliance with all applicable regulatory guidelines while maintaining a culture of continuous improvement, professionalism and integrity. Key Duties. - Supervises the execution of CLP activities including ensuring load plans and aircraft weight and balance calculations are optimized and compliant with all applicable Federal Aviation Regulations (FARs) and Alaska Airlines policies. - Reviews, analyzes, leads, and directs process and performance improvement for load planning and station operations technical support for sabre, catering operations, security, and irregular operations events. - Develops people through effective performance management and ongoing feedback in adherence to all company policies and the Labor Contract. - Influences the culture of the team through action, presence, and reinforcement of behaviors. - Addresses problems, develops solutions, and drives for resolution or corrective action. - Responsible for maintaining optimal staffing and productivity levels in alliance with divisional and operational objectives. - Responsible for ensuring the safety and consistency in operations and customer service through effective policy and procedure development. - Represents NOS and CLP for all cross-divisional policy and program changes. - Develops and maintains a professional, cooperative relationship with Labor/Union leadership. - Maintains all technical qualifications of a Centralized Load Planning Agent Job-Specific Skills, Experience and Education Required - A minimum of 3 years of airline operations, weight and balance operations, or related experience. - Bachelor's degree, or an additional two years of training/experience in lieu of this degree. - Ability to establish cross-functional, collaborative relationships with other teams and workgroups. - Demonstrated leadership skills with strengths in team building, systems thinking, and managing to objectives. - Strong analytical skills and ability to negotiate win-win solutions across divisions and customer groups. - Proven experience developing employees and the ability to drive employee engagement. - Outstanding communication (e.g. verbal, written, and listening) and presentation skills. - Proven ability to meet deadlines while managing multiple projects simultaneously. - High school diploma or equivalent. - Minimum age of 18. - Must be authorized to work in the U.S. Preferred - Specific knowledge of native sabre. - Working knowledge of the COPS Contract. - Knowledge of Lean process design and Safety Management System (SMS). Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. **START YOUR NEW JOURNEY NOW** Submit your application by 08/24/2020 11:59pm (Pacific Time). We'll be happy to see it. **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 36518 **Location** Seattle, WA **FLSA Status** Exempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
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