Senior Analyst, Co-Brand (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 38950 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Barclays Co-Brand team within the Customer Loyalty & Insights division.  This strategy analyst role is responsible for a full range of strategic and analytical projects designed to drive incremental revenue and overall business development of the Barclays Co-Brand Card Program.

What you'll do

• Develop long-term strategy for product benefits, including competitive landscape monitoring and implementation of strategies to address marketplace competition and evolving customer preferences
• Evaluate competitive strategies and industry trends to determine impact to Co-Brand Credit Card portfolio and contemplates action plans to protect revenue and profitability
• Develop sound business cases and presentations for strategic initiatives that help senior management in securing internal buy-ins from key stakeholders and in negotiations with our partners 
• Lead customer research initiatives in collaboration with partner and internal teams, develop strategic recommendations based on key findings
• Leverage CRM, data mining, and business intelligence tools (SQL, Cognos, Tableau) to regularly examine customer and flight attendant behavior and identify opportunities to increase market share and revenue growth
• Lead financial analysis and data centric projects with partners and internal teams to create incremental value through enhanced value proposition and improved experience for our customers
• Develop periodic reports outlining key business performance indicators, analyze contractual reports received from partners to evaluate the health of the business and present to senior management
• Identify and evaluate new partnerships by developing business cases and financial models for the most attractive opportunities based on profit potential and implementation requirements
• Analyze historical trends and credit card customer behavior, and develops models to segment and target customers for acquisition and spend campaigns
• Support portfolio operations including day-to-day contact with bank partners, technical and operational project management, and oversight of complex legal and contractual matters
• Interact frequently with Barclays, Flight Service, Loyalty, Legal, Digital, Revenue Management, IT and Customer Service
• Some travel may be required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in business or finance or equivalent training/experience
• 3 years of experience in a similar or related role

 

Preferred Qualifications- Education & Prior Job Experience

• Master's Degree
• Experience managing complex business partnerships
• Prior experience in commercial organizations

 

Skills, Licenses & Certifications

• Ability to work independently, craft strategy and take such strategy towards completion
• Self-starter for who can recognize opportunities for innovation and creativity
• Ability to assimilate large volumes of detailed information; organizing and presenting material in simple terms.
• Manage projects with internal and external stakeholders
• Ability to negotiate and persuade others to gain buy-in from various partners
• Data analytics, reporting, financial modeling, and forecasting for sales projections, behavioral trending and market analysis
• Proficiency in Excel
• SQL experience

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 38950 

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