(USA-WA-Seattle) Centralized Load Plan Agent

**WHAT WE'RE ABOUT** We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable. **YOUR ROLE** Role Summary The Central Load Planning Agent is responsible for overseeing the Load Planning and Weight and Balance process for all Horizon Air flights in accordance with FAA regulations, department processes and procedures, and company policies. Scope & Complexity This individual contributor will provide exceptional internal communication and customer service while Load Planning for all Horizon Air flights using the automated weight and balance system (Smart4Aviation), and managing any issues that arise. Key Duties - Create and maintain a strong culture of safety that incorporates "Ready, Safe, Go!" - Support station agents and flight crews for pre-departure load planning - Provide expertise on the weight and balance system, load planning process, and aircraft loading policies and procedures - Interface with other System Operations Control (SOC) personnel to maximize payload and mitigate load planning issues - Monitor system alerts and communicate issues to SOC personnel, flight crews or station agents (e.g. need to reseat passengers, payload limitations or restrictions, need for ballast, etc.) - Monitor automated system data feeds and assist in reporting, troubleshooting, and resolving issues - Monitor irregular operations and communicate with dispatcher and station agents in a timely manner - Provide oversight and manual manipulation of flights that are not automatically processed by the weight and balance system - Monitor the fuel ordering process. Ensure fuel slips are generated by the system, communicate revisions to stations, and provide manual manipulation when necessary - Report irregularities or safety issues - Other duties as assigned. Job-Specific Experience, Education & Skills Required - 1 year of station, operations, and/or aircraft loading experience - Strong written and verbal communication skills - Ability to identify and resolve critical issues - Ability to work in a fast paced environment and prioritize tasks - Ability to work in a team environment and communicate with other workgroups - High school diploma or equivalent - Minimum age of 18 - Must be authorized to work in the U.S. Preferred - Associates Degree in Business or Aviation - Knowledge of aircraft loading principles and weight and balance concepts - Knowledge and practical experience with S4A, Sabre/IMAGE, Visops or Gatesheet, SharePoint, FOGS, and Office 365 Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. **START YOUR NEW JOURNEY NOW** Submit your application by 10/01/2020 11:59pm (Pacific Time). We'll be happy to see it. **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 36602 **Location** Seattle, WA **FLSA Status** Nonexempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
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