(USA-WA-Seattle) Fuel Operations Manager

**WHAT WE'RE ABOUT** We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together. **YOUR ROLE** Role Summary The Fuel Operations Manager ensures into-plane fuel services are performed safely and in compliance with all operational, administrative and regulatory requirements. This individual contributor role is responsible for Fuel Operations operational activities including vendor oversight. This role also works cross-divisionally to analyze operational and safety impacts or issues, develop mitigation plans, and review, approve, and implement operational changes. Key Duties - With minimal direction from leadership, exercise considerable judgement to make decisions that ensure fuel operations at Alaska Airlines (AS) and Horizon Air (QX) stations are maintained in accordance with all industry standards, regulatory and compliance requirements, and AS and QX operational requirements. - Manage vendors on quality, performance, cost, regulatory or policy compliance; identify performance issues, gaps, trends, assuring under performing vendors are effectively managed to mitigate operational issues. - As a subject matter expert, communicates and ensures internal and external partners have awareness of critical and relevant updates to Fuel Technical standards, working in close partnership with industry and trade organizations; remains up to date on all industry changes and standards evolution. - Communicate frequently with Safety, Airport Operations & Customer Service Quality Assurance (AOCS QA) to plan and execute vendor audits. - Monitor delay performance, audit reports, and regulatory agency observations, developing action plans to resolve deficiencies and ensure the highest level of operational service. - Drive into-plane performance improvements and operational enhancements in collaboration with into-plane service providers. - Apply deep knowledge in industry standards (ATA 103) and fuel quality testing requirements and ensure vendor compliance with all applicable standards. - Represent Fuel Operations and Administration in support of AS and QX interests to various consortiums, industry groups and conferences. - Guide and influence internal and external organizations to ensure compliance with existing standards and continually seek to integrate emerging best practices across the Alaska Airlines network. - Leverage fuel operational expertise to develop solutions for specific sections of the AS and QX fuel manual, work with Policy and Procedures to ensure standardized practices, and incorporate industry standards and guidelines. - Ensure an effective into-plane service training and training oversight program is in place, working collaboratively with Training, Policy and Procedure, Airport Quality Assurance and Alaska Air Group (AAG) Internal Audit to validate the effectiveness and work to continually improve the program. - Lead the development and communication of vendor requirements for new markets and stations, working with internal and external partners to ensure contracted services are in place to support AS and QX operations; ensure operational readiness. - Drive performance improvements through analysis and evaluation of new system implementations, programs and/or enhancements to improve operational performance. Job-Specific Experience, Education & Skills Required - 4 years of fuel or similar commodity operations experience within an airline or related organization. - A Bachelor of Arts or a Bachelor of Science degree. - Vendor management experience. - Excellent communication skills (e.g., verbal, written, and listening), including the ability to present and summarize complex information in a clear and concise manner. - Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). - Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment. - Ability to establish cross-functional, collaborative relationships with both internal and external partners. - Ability to work collaboratively with diverse groups, including coworkers, professionals, and peers. - Strong organizational and time management skills, with the ability to cope with conflicts caused by competing priorities. - High school diploma or equivalent. - Minimum age of 18. - Must be authorized to work in the U.S. Preferred - Knowledge and understanding of airline, aircraft and station operations - Contract and negotiations experience Job-Specific Leadership Expectations - Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. . **START YOUR NEW JOURNEY NOW** Submit your application by 09/29/2020 11:59pm (Pacific Time). We'll be happy to see it. **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 36583 **Location** Seattle, WA **FLSA Status** Exempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
Apply Now