Al Futtaim Jobs - Vehicle Preparation Agent Supervisor | Hertz | Dubai (Dubai, AE)

Job Requisition ID: 65646 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

                                  Vehicle Preparation Agent Supervisor- HERTZ

 

Job Purpose: To improve the overall Customer Experience by ensuring the Vehicle Preparation team adheres to agreed Hertz standards concerning vehicle preparation.

 

Job Description:

Quality Checks:

• Ensure that a random check of 5 vehicles per shift is done to ensure that the Hertz vehicle cleaning standards are maintained
• Any discrepancy noticed must be promptly reported to Team Leader.
• Ensure all VPAs trained on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work and Damage Identification.

Huddle Board Update: 

• Ensure that the Huddle board is updated before the start of shift as per template provided
• Conduct a huddle with all VPAs before the start of each shift

 

Order of Production Bar Update:             

• Update the Order of Production Bar with the required vehicle cards as per business requirements.
• Reconcile the manifest with the excel file maintained by the Shift Supervisor
• Ensure VPAs is selecting and preparing correct vehicles as per Substitution Matrix

 

VPA Productivity Report:            

• Ensure the VPA productivity report is updated on a daily basis
• Daily Car Wash report shared with Team Leader on daily basis.
• Productivity report shared with the Team Leader on a weekly basis

 

Vehicle Cleaning Material Procurement and Inventory:

• Maintain proper inventory of all materials required for vehicle cleaning and ensure proper stock is maintained.
• Coordinate with various vendors to ensure we obtain materials at competitive rates

 

 

Fuel Management:        

• Ensure the Fuel Consumption is entered daily
• Perform Daily Fuel Consumption Comparison and share report with Team Leader
• Order fuel as per SOP

 

Yard Cleaning Management:     

• Ensure that the cleaning of the yard is managed as per agreement with the Facilities department
• Contact with waste company to remove garbage from yard accordingly

 

Waste Water Management:      

• Check Tank level
• Coordinate with vendor
• Receive service report, handling and reporting Trade Waste Discharge Permit Letters

 

Lost and Found Items Management:     

• Ensure all Lost and Found items are promptly recorded in the Lost and Found items Log
• Ensure all items are properly managed as per the Standard work for Lost and Found items

 

Admin and Inventory:  

• Inventory of dirty branches (79, 120) to avoid ageing vehicles and child seats.
• Perform DSM inventory on daily basis
• Ensure all transfers is done correctly. Check in and check out in appropriate branch. Open NRTs are closed on daily basis.

 

Qualification, Experience & Skills:

Minimum Qualifications and Knowledge: Secondary School Certificate

 

Job-Specific Skills: Knowledge of different vehicle specifications and operations

 

Behavioral Competencies: Team Work, Customer Focus, Individual Accountability and Continuous Improvement

 

 

KGM

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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