(USA-WA-Seattle) Scrum Master

**Company** Alaska Airlines **The Team** It should come as no surprise that Alaska Airlines is recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our technology teams are regularly disrupting the way our guests experience air travel. We are innovators and creators, striving to continually improve our award-winning technology in ways that make travel as simple, enjoyable and seamless as possible. We are not content to rest on our successes. We take pride in the fact that our ideas have become the norm across the industry and we are always thinking about what's next! It should come as no surprise that we are recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our culture of collaboration, history of launching industry-leading products, and experienced teams that work at the highest levels of software development help us to pioneer technologies that are creating an airline people love. **Role Summary** As a Scrum Master at Alaska Airlines you will be responsible for being the facilitator for 1-2 teams while embodying and modeling Agile values and principles. You will be expected to hold the standard Scrum events, assist Product Managers with achieving a well-refined backlog, removing impediments, and empowering your team(s) to continually evolve. **Key Duties** **Service to the Product Manager** + Ensures that goals, scope, and product domain are understood by everyone on the team to encourage the delivery of high-quality, high-value products + Coaches on the techniques for effective product backlog management + Helps the team understand the need for clear and concise product backlog items + Utilizes feedback and metrics to identify areas of opportunity helping the team to develop quicker service delivery and continuously improve by utilizing feedback and metrics to identify areas of opportunity **Service to the Team** + Facilitates Agile events, coaching the team to on self-organization and working cross-functionally + Helps the team to make measurable, continuous improvements by using metrics + Establishes and maintains planning and tracking artifacts and tools + Removes impediments to the team’s progress, including working with peers to resolve cross-team impediments + Measures and diagnoses team performance and provides transparency to team process and progress **Service to the Organization** + Partners with management (including engineering, design and product) to identify opportunities to build high performing teams to plan, build and deliver process + Establishes and maintains team metrics which provide a comprehensive view of team health + Leads and coaches the team in its Scrum adoption **Job-Specific Experience, Education & Skills** **Required** + A minimum of 2 years of technology industry and customer-centric applications experience + A minimum of one year as a Scrum Master. + Bachelor's degree with a focus in Information Management, Computer Science, Business Administration, or a related discipline. 2 years of additional experience as described above can be in lieu of this Bachelor’s degree requirement. + Comprehensive understanding of Scrum + Excellent interpersonal skills and the ability to work with diverse personality types + Ability to understand technical issues at a high level + Strong communication, organization, and facilitation skills + Ability to lead and coach the team to reach their highest potential + Collaborative approach to driving decisions + Strong analytical and problem-solving skills with high attention to detail + High school diploma or equivalent + Minimum age of 18 + Must be authorized to work in the U.S. **Preferred** + Certified Scrum Master (CSM) **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. **FLSA Status** Exempt **Employment Type** Full-Time **Regular/Temporary** Regular **Equal Employment Opportunity** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job Locations** _USA-WA-Seattle_ **Requisition ID** _2020-4706_ **Category** _Software & Technology_
Apply Now