Al Futtaim Jobs - After Market Sales Engineer - Parts & Service | Volvo | FAMCO | Dubai (Dubai, AE)

Job Requisition ID: 70826 

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As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

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After Market Sales Engineer – Parts & Service| Volvo | FAMCO | Dubai

 

About the Position:

We currently looking to recruit an experienced After Market Sales Engineer – Parts & Service. Reporting to the Aftermarket Manager, you will sell all aftermarket products represented by the Volvo Truck & Bus Division. The position will spend 80% of the time in the field and requires daily contacts with customers.

 

Specifically, your key responsibilities are as follows:

• Direct- Sales of spare parts, workshop services and other Aftermarket products.
• Maximizes participation rate (field coverage) through direct customer contacts
• Explores and converts new business opportunities that result in increased revenue and profit for the Division
• Maintain & grow a customer database for the assigned territory indicating the parts and service potential available and potential lost. This GAP analysis constitutes the basis of customer exploration
• Ensures that accurate information on competitors (parallel parts importers, and infiltration from other distributors) is presented to the Aftermarket Sales Manager thereby supporting the development of strategies that are aimed at increasing the parts and service retention

 

About You:

The ideal candidate for this role should possess the following qualifications, knowledge and skills:

Qualification:

• Either a Diploma / BSc in Mechanical Engineering or excellent experience in Aftermarket of commercial vehicles industry

Minimum Experience and Knowledge: 

• 3-4 years in the field of Aftermarket / spare parts heavy truck industry. Preference will be for candidates with experience of the Volvo Truck & Bus products

Job-Specific Skills:

• Awareness of OEM, genuine parts, Exchange parts Concept, parts retention methodology, heavy equipment dynamics
• Good user knowledge of MS Office applications

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