Analyst/Senior Analyst, Decision Support Systems (Ft Worth, TX, US)
Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 39342
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
- This job is a member of the Operations Planning and Performance Team within the Integrated Operations Division.
- Responsible for key analytical and decision support resource for Operations Planning and Performance.
- Helps improve operational performance of the airline by developing advanced analytical solutions for complex business problems using quantitative techniques and models
- Builds and maintains hi-fidelity simulation models, and/or statistical and machine-learning models to evaluate, prescribe and promote operational efficiencies within the airport, airspace, and ATC environments
- Assists with the flight schedule development, design and evaluation process by developing quantitative tools that address operational efficiency and robustness
- Supports the development and use of advanced analytics for the Integrated Operations Control (IOC) department through quantitative and qualitative analysis of business problems, model prototyping, development of recommendations, and quantification of benefits
- Crafts compelling stories based on logical recommendations to provide actionable insights that drive informed decisions for a variety of operations-related problems
- Communicates effectively with stakeholders across the company and promote data-driven decision making
- Interfaces with IT, related business departments, and outside vendors to ensure coordinated planning, evaluation and implementation of new decision support capabilities
- Researches current practices and industry trends and keep abreast of latest advances in analytic techniques and IT solutions to solve complex airline business problems
Minimum Qualifications- Education & Prior Job Experience
- An advanced degree (Master’s or PhD) in a quantitative discipline (Operations Research, Analytics, Industrial Engineering, Data Science, Applied Statistics, or a related field)
- Experience building models using simulation (SIMMOD, ARENA, SIMIO, or Custom-developed) and statistical data analysis (SAS, R, etc.)
- Experience applying machine learning techniques to business problems and strong background in a programming/scripting languages (Java, Visual Basic, Python) and the ability to build prototype models independently
- Experience using data visualization software (Tableau or similar) to explore and analyze data
Preferred Qualifications- Education & Prior Job Experience
- Familiarity with building optimization models using FICO Xpress, ILOG CPLEX, or similar
- Domain knowledge in the airline industry or other transportation-related field
- Familiarity with Big Data methodology, technology and related data query tools
Skills, Licenses & Certifications
- Knowledge of Microsoft Office, Word, Excel, etc.
- Strong business acumen, technical learning/innovation mindset and a drive for results
- Demonstrated ability to perform both independently and as a team member, handle multiple assignments and respond efficiently to changing priorities
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 39342
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