Analyst/Senior Analyst, Co-Brand (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 41056 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Customer Insights & Loyalty Team within the Co-Brand Program. 
• Responsible for a full range of strategic and analytical projects designed to drive incremental revenue and overall business development of the AAdvantage Co-Brand Card Program.

What you'll do

• Utilize various tools and tactics, such as CRM, data mining and financial modeling,  to identify transactional trends and opportunities against key performance metrics that facilitate market share and revenue growth
• Analyze and research industry and market trends to identify opportunities towards increasing market share and revenue growth and also improve customer experience.
• Develop sound business cases in support of strategic initiatives, while also influencing key stakeholders for decision making and prioritization
• Lead data centric projects with partners and internal teams to create incremental value through enhanced value proposition and improved experience for our customers
• Create, analyze and execute complex contract negotiations and proposal economics to enrich value proposition and conduct effective negotiations
• Own the end-to-end process to maintain and publish the customer performance dashboard. Leverage Data Warehousing and Business Intelligence tools (SQL, Cognos, Tableau) to regularly examine customer behavior and identify opportunities to increase new customer acquisition and engagement.
• Lead efforts to increase adoption of network partner’s analytical platform to enhance sales lift and promotions related initiatives and help drive business growth through joint analytical exercises with the partner.
• Develop periodic reports outlining key business performance indicators, analyze contractual reports received from partners to evaluate the health of the business and present to senior management.
• Create reports and presentations that help the senior management in securing internal buy-ins from key stakeholders and in negotiations with our partners.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s Degree in Economic, Mathematics, Engineering, or Finance  

• 3 years of experience

Preferred Qualifications- Education & Prior Job Experience

• Master’s Degree

All you'll need for success

​​​​​​​Skills, Licenses & Certifications

• Embody leadership characteristics with a focus on Caring, Collaboration, Development, Results, and our Future.
• Strong strategic thinking and analytical skills with proven ability to navigate through complex analyses to identify and distill relevant information quickly and accurately
• Ability to communicate both verbally and in writing in a clear, thorough, and concise manner to all levels of AA and external partners, including Senior Executives
• Initiative to identify projects or areas of interest beyond those that are specifically assigned
• Ability to take ownership, prioritize tasks, work well with minimal supervision, and manage a large number of projects simultaneously from conception through completion
• Ability to negotiate and persuade others to gain buy-in from various partners
• Proficiency in Excel
• Some travel required
• SQL experience
• Prior experience in airline commercial organizations

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 41056 

Apply Now