Al Futtaim Jobs - Warranty Administrator - Hino Trucks | Commercial Vehicle | Dubai (Dubai, AE)

Job Requisition ID: 86409 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Warranty Administrator – Hino Trucks | Commercial Vehicle | Dubai

 

About the Position:

We are currently looking for an experienced Warranty Administrator to work for Al Futtaim Toyota in Dubai. You will ensure the accurate & on time submission of all warranty repair orders & minimize the warranty error ratio. You will assist the Aftersales Manager in generating reports and you will be the point of contact for Service in assisting in the amendments of service job cards.  

 

Reporting to the Aftersales Manager, your key responsibilities includes the following:

• Ensure to collect all warranty repair order from service reception for submission purpose.
• Ensure to prepare Performa & inspect all the required information is correct
• Ensure to submit the Warranty Repair order on daily basis
• Ensure to coordinate with Hino officials regarding all Warranty matters
• Ensure to submit the SSC Repair order with complete required information
• Ensure to communicate all the technical relevant information to the concerned staff.
• Ensure to coordinate with the workshop supervisors/foreman regarding the proper storage of the warranty parts
• Ensure to conduct the in house training and on job training for the relevant staff regarding the technical & warranty matters.

 

 

About You: 

The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile Engineering. You should have at least 3 years’ recent experience in warranty claims within an automotive dealership preferably in the field of commercial vehicles. You must be well versed with warranty policies and procedures and its implementation and has the ability to evaluate the warranty processes.

 

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Knowledge in Sap is highly preferential! Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

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