Analyst, B2B Program Development (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 42105 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the B2B Product Development Team within the Global Sales and Distribution Organization, part of the Customer Division. 
• Responsible for supporting the product management of B2B products at American Airlines. This includes various customer types: SMB (such as managing AirPass and Business Extra), large corporate (such as setting the strategy for corporate experience benefits), and B2B2C (how we utilize AAdvantage assets to win and retain more corporate business)

What you'll do

• Supports the initiatives and executes the tactics supporting B2B products.
• Works extensively with IT teams to define and execute development of B2B products. Tasks include user story development, performance tracking, and iteration planning
• Works with Global Sales teams to identify gaps in product delivery and new enhancements. Deliver training when necessary for major enhancements or releases 
• Deliver financial reporting and ad-hoc analysis of customer segments to evaluate performance

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree or equivalent experience/training
  • B2B product or project management experience
  • 2 years airline experience
  • 2 years product management and development experience,
    data analysis, or Agile methodology experience
• Preferred Qualifications- Education & Prior Job Experience
  • Project management experience using American Airlines IT resources for product management
  • Experience working in or with key departments at American Airlines: Sales, Revenue Management, Marketing, IT, Finance, and Loyalty
  • Familiar with Global Sales data
  • Experience managing products with IT teams
• Skills, Licenses & Certifications
  • Ability to manipulate and report on large data sets
  • Skills in Excel, Tableau, Word, Outlook
  • Knowledge of project management key competancies 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 42105 

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