Al Futtaim Jobs - Digital Range Specialist | IKEA | Service Office, Jebel Ali (Dubai, AE)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

 

About You

You have the willingness and passion in transforming IKEA to be the world’s leading multichannel home furnishing retailer. You lead and act the IKEA culture and values. You are inspired by working together in fast paced and complex environments. You are energized by achieving success and results through people.

 

What's more, we believe that you have the following knowledge, capabilities and motivation:

• Live and share the IKEA values every day
• Bachelor Degree in Computer Science, or Technology
• Minimum 5 years extensive experience in the IKEA range
• Extensive knowledge in analytics and how to evolve product strategy based on sales, analytics, and industry trends
• Ability of making commercial decisions based on market knowledge. 
• Experience of digital business and sell steering in an Omnichannel environment 
• Good understanding of all aspects of the IKEA multichannel shopping experience
• Understanding of digital technology and processes that can support and develop business
• Ability to create qualitative commercial offers and performance
• Ability & passion in transforming IKEA to be the world’s leading multichannel home furnishing retailer
• Strong relationship and networking skills
• Experience in stakeholder and change management
• Good communication, negotiation and influence skills

 

 

About the Role

You lead the detailed work when it comes to the availability, (range) changes and optimisation of the IKEA range offer on digital channels. Addition to this also simplify the digital buying process and deliver shopping behaviour insights. 

 

Key Specific Accountabilities:

• Prepare for offering the best shopping experience for digital sales and commercial activities by contributing to the briefing process and securing the availability of the online offer
• Contribute to optimise the range offer in collaboration with respective Sales Leaders and work pro-actively towards stakeholders to secure correct fulfilment and forecast at product level
• Prepare for offering the best shopping experience for digital sales and commercial activities by contributing insights and ideas to the briefing process and securing the availability of the online offer, in close coordination with logistics/ fulfilment team
• Administrate the range changes on all digital channels (Web, App & In-store digital tools)
• Responsible for defining forecast for the sales and activities needs within the range scope
• Optimise the sales and margin of the range and follow up on fulfilment of the goals 
• Simplify the digital buying process based on the feedback from the customers
• Contribute to the marketing campaigns by recommending the content based on the activity plans,
• Contributing to the Web/App commerciality in close coordination with the merchandisers, UX/UI 
• Responsible for securing that the agreed range is visible and buyable on the IKEA online channels according to business rules
• Creating activity/campaign briefs to the SEO, SEM & GMB agency to ensure the planned commercial activities are reflected.
• Active involvement in the development of all in-store and online digital products in order to incorporate the commercial priorities & capabilities
• Ensuring product reviews (rating & Review) are addressed promptly and with utmost customer focus to build trust towards the brand 
• Plan and forecast the online activities, measure the effectiveness of the campaigns, sales & margin and performance reporting
   

 

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

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