Al Futtaim Jobs - Operations Executive-Contracts | Al Futtaim Finance | UAE (Dubai, AE)

 

Job Requisition ID: 110214 

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

Operations Executive- Contract Origination-Al Futtaim Finance 

 

About The Role

 

As an operations executive role, you will be responsible to coordinate and ensure that accurate operational procedures are being maintained in the efficient administration of:

• Validation of post approval documents (Loan/Lease)
• LPO generation for AFF’s lending and lease products
• Mortgage registration and removal (RTA & MOI)
• DDA activation and payment management
• PDC/DDA Management

 

Fulfill customer requests – Financial & Non-Financial changes during the contract

• Early Settlements & DDA Cancellation
• Liability Letter
• Vehicle total loss
• PDC / DDA Swapping
• Request for no liability letter

 

Moreover, you will be supporting stakeholders & customers by adhering to Central bank guidelines and policies

 

Key Accountabilities

 

• Focal point of contact for all business parties involved in the Auto finance/Lease transaction.
• Efficient delivery of Loan process and ensure all Key Performance Indicators (KPI) Key Risk Indicators (KRI) and Know Your Customer (KYC) norms are followed while processing the loans
• Support Operations Manager in optimizing Loan processing, adhering to Operational standards.
• Ensure accurate information inputs for mortgage upload in RTA & MOI system
• Timely deposition of DDAs and representation of bounced DDAs
• Update customer account for receipts and cheque /DDA bounces.
• Tracking the repayments and ensure information on defaulting customers are escalated to the collection department for initiating recovery process.
• Data validation alongside documentation check at the onset of deal set submission by the Business team
• Ensure Turnaround time is tracked and maintained as per stipulated SLA
• Communicate feedbacks accurately to the Showroom managers for their subsequent action
• Track and Record Showroom manager errors
• Recording data in systems and other data sheets as required by business and Management  
• Feedback on process gaps on regular basis to Operations Manager
• Emirati Staff Auto Advance(ESAA) document validation and co-ordination with sales team
• Assist the Head Office Authorities with any Project requirements
• Evolving together with the growing and changing organisation

 

About You

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Education-University Graduate

 

Skills & Experience Essential

• Minimum 3 years’ experience in an operations role in  retail/consumer banking environment preferably in Auto Loans Operations department
• Understanding of contract management process
• General understanding of Auto industry.
• Outstanding interpersonal, facilitation and presentation skills.
• Ability to maintain a good Tracking system on applications for better management of business.
• Effective in setting priorities and scheduling activities.
• Strong Commercial Acumen
• Languages Fluent English. Arabic would be advantage

 

REF-SS

 

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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