Al Futtaim Jobs - Workshop Planner / Controller | Toyota | Al Futtaim Motors | Dubai (Dubai, AE)

Job Requisition ID: 105799 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Workshop Planner / Controller | Toyota | Al Futtaim Motors | Dubai

About Position:
We are currently looking for technically competent & performance driven Workshop Planner to allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will be the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.

 

Your key responsibilities are as follows:

• Allocate the job to technicians based on correct category required to perform the job.
• Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
• Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
• Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
• Ensure jobs allocated are closed as per the schedule / WIP 
• Ensure no deviation on time clocking process, escalate as required 
• Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor

 

About You:  
The ideal candidate for this role should have the following qualifications, experience, knowledge and skills:

• Diploma in Automobile / Mechanical Engineering
• Experienced Diagnostic Technician, Job Controller or Equivalent 
• Technically competent to understand the customer needs and requirements mentioned on the repair orders
• Good communication skills (both written and verbal) 
• UAE driving license will be an advantage

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