Lead, Cargo Training Delivery (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 49115 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is responsible for managing multiple global training projects within the Cargo Training Delivery team. This position oversees formalized training programs for Cargo’s Business Units including Operations, Sales, Revenue Management, Accounting, Contact Centers and Regional Carriers.
• Establishes global harmonization with regulatory agencies (FAA, TSA, OSHA, etc.) and works directly in partnership with Corporate Security, Safety Compliance, Corporate Audits and HAZMAT Compliance.
• Lead efforts related to developing, delivering and maintaining existing training curricula.
• The role is a part of the Cargo Training Delivery team within our Airport Readiness group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Plans, schedules, and prioritize project activities to meet business unit and regulatory objectives and deliverables.
• Coordinates global field training delivery requests, including station starts & business partner changes with Cargo Corporate Trainers.
• Collaborates with the curricula development team on training projects, including development timelines.
• Coordinates global implementation of e-learning, blended learning and on-demand training for 8000+ employees.
• Conducts initial training requirements gathering with applicable business units to include annual forecasts.
• Represents Cargo Training at various forums including Fleet Service Business Council, Cargo Sales.
• Agent Advisory Boards, and IATA/TSA working groups.
• Develops and coordinates quarterly and annual class schedules for TCC.
• Oversees training manual and course catalog maintenance for compliance.
• Review's vendor developed learning programs to ensure validity in SLA and compliance with American Airlines polices.
• Oversees high-quality training programs to ensure they meet educational validity operationally through adult learning methodologies.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• Minimum 3 years relevant experience

Preferred Qualifications- Education & Prior Job Experience

• Proven success leading teams, building effective relationships, and collaborating across a wide variety of cross functional teams and initiatives
• Successfully multi-tasking and planning for implementation of business initiatives
• Proven experience participating in change projects
• Proficiency in MS Suite (Project, Excel, PowerPoint, Word), SharePoint, Learning Hub, Concur and iCargo application
• Advanced verbal and written communication skills; proven ability to articulate complex requirements
• Previous airport management experience in Cargo and/or Station Operations
• Program management experience & prior experience in the field of learning and development a plus

Skills, Licenses & Certifications

• Proficiency in MS Suite (Project, Excel, PowerPoint, Word), SharePoint, Learning Hub and iCargo application
• Advanced verbal and written communication skills; proven ability to articulate complex requirements
• Proven collaboration skills working across cross functional teams
• Must have outstanding organizational and multitasking skills; must be detailed orientated
• Hands-on experience managing large-scale project(s) and implementing

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 49115 

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