Staff Assistant II, AAdvantage (Ft Worth, TX, US)

Location: DFW Reservations Office (DFW-SV01) 
Additional Locations: None
Requisition ID: 49208 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Global Reservations Team within the Customer Experience Division.

• Responsible for performing a wide variety of office and administrative duties for the DFW Reservations Office.

What you'll do

• Handles incoming calls to Workforce
• Respond to emails
• Data entry
• Creates and maintains filing systems
• Assist employees with updates to their schedules
• Works with confidential and personal material
• Performs other duties as required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma

• Previous office/clerical experience

• Must type at least 25 WPM

Preferred Qualifications- Education & Prior Job Experience

•  Reservations experience

• Customer service experience

• Knowledge of SABRE/DECS/RES

 

All you'll need for success

Skills, Licenses & Certifications

•  Proficiency in Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

• Knowledge of policies, procedures, and corporate structure 

• Ability to prioritize work, be detail oriented and meet deadlines  

• Ability to perform in a fast paced environment and handle multiple tasks simultaneously   

• Ability to be self-motivated with strong organizational skills   

• Ability to grasp concepts and functionality of specific software and programs   

• Ability to maintain a high level of confidentiality

• Ability to work under stressful situations

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 49208 

Apply Now