Al Futtaim Jobs - Heavy Bus Driver-Team Lead (X3) | Hertz | UAE (AE)

 

Job Requisition ID: 110728 

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

Heavy Bus Driver- Team Lead (Dubai/Abu Dhabi/ Northern Emirates ) 

 

About The Role

 

We are currently looking for an experienced Heavy Bus Driver to join our Hertz team in UAE. The main purpose of this role is to improve overall customer satisfaction by ensuring that the managed transportation requirements are dealt with in a pleasant and professional manner by adhering to agreed Hertz standards concerning vehicle usage, scheduled timings and team coordination. Provide driver relief during permanent driver absence.

 

Quality compliance – FLOWER (Fuel, Lubricants, Oil, Water, and Electricals & Rubbers) Check List is performed

• Ensures that the associate will perform FLOWER check on assigned vehicles before they start the service.
• Reports to Manager or Supervisor if there is any assistance required.
• Provides timely updates on shortage of vehicles or drivers.

 

Scheduled Timings

• Ensures that Customer transfer services had been completed as per scheduled timings.
• Follows up with drivers so timing gaps between various pick up and drop off points are followed as per schedule.
• Highlights timely service of the vehicle and maintenance jobs as required, reporting to Manager or Supervisor.
• Maintains daily accurate records of the additional tasks required.

 

Customer Complaints and Resolution

• Ensure all Hertz Standard policies and procedures are strictly adhered to ensure Customer satisfaction.
• When required, any Customer Complaints or Comments are escalated to the Supervisor/ Manager as per process agreed.

 

Grooming and Al-Futtaim way behavior

• Shows up to work with assigned uniform as per agreed Dress Code policy and is properly groomed.
• Ensures strict compliance to the set AF Way behaviors

 

Ad-Hoc requirements

• The associate confirms that he will perform any additional jobs assigned by Supervisor or Coordinator, such as ad-hoc transportation requirements or work with other Hertz Departments within UAE Ministry of Labour Regulations.

 

About You

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

 

Minimum Qualifications and Knowledge

• High School / Secondary Education
• Valid UAE Heavy Bus Driving License (category 5, 6)
• Minimum 2 years UAE driving experience
• Good knowledge in UAE roads and locations
• Clean traffic record

 

Job-Specific Skills:

• Good command of English and Hindi/ Urdu, ability to prepare a report, knowledge of vehicle operations.

 

Behavioural Competencies:

• Good communication skills, Effective listening and Customer focus, Flexible

 

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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